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SHIPPING + PAYMENT + ETC

    We are taking preorders.
    We will restart shipping as soon as the quarantine is over.
    Please use promo code FIGHTCORONA to receive 20% off all your print orders.
    Your preorder means my assistants will have work waiting once this is over.
    Thank you so much for your support. 



Domestic shipping: USPS Priority, which usually takes maximum of 2-3 days within continental USA. 
International shipping: USPS Priority International usually takes around 1 week to 10 days, however it depends on the destination postal service, which is beyond our prediction. Especially during holiday season, please consult your country's postal service to estimate arrival time. 
European customers, please also check 
Atelier Olschinsky Art Store for some prints that ship from within EU.


PAYMENT

  • PAYPAL is currently the only payment we accept. 

  • Please double check your shipping address on PAYPAL which is the address we ship the items to.

  • If you need to ship to a different address, please notify shop@yukoart.com as soon as your order is placed. 


    SHIPPING COST

  • USA: $10 USD (USPS priority)

  • Canada: $30 USD (USPS international priority)

  • rest of the world: $45 USD (USPS international priority)


    SHIPPING SCHEDULE

  • all the items sold in our store ships from New York City, USA

  • we ship via US Postal Service unless otherwise requested by the buyer. 

  • If you prefer FedEx for extra cost, please contact  shop@yukoart.com

  • We usually ship once a week.

  • We post a notice on the item descriptions when we are taking time off from shipping.

    INTERNATIONAL PURCHASERS PLEASE NOTE

  • if you can't check out, it is because your country has not been added to the store yet. Please contact shop@yukoart.com  to add your country.
    Currently, we only have the countries we have shipped in past, and purchasers confirmed their postal service is reliable. 

  • It normally takes about 7-10 days for foreign shipping to arrive to your door. However, please consult your destination postal service, as delivery time vary significantly depending on each destination.

  • Please note that the customers are responsible for any import duties, goods and services tax (GST), value added tax (VAT), and customs fees.


    WE SHIP SECURELY

  • Digital prints are shipped flat, securely and carefully packed.

  • Large format pieces are shipped in extra sturdy and extra large mailing tubes.


    RETURNS + EXCHANGES

  • All the sales are final. 

  • However, if your package has arrived damaged, or has gone missing completely, please contact shop@yukoart.com so we can send you replacements. 


    For any other questions, please e-mail us at

    shop@yukoart.com
    . We try to respond as soon as we can.  THANK YOU.

    Sincerely,
    YUKO + STEPHANIE + DAMIEN