SHIPPING + PAYMENT + ETC
Use code: FIGHTCORONA to get 20% off all your print orders!
Thank you for your support! We are now shipping with "safely first" mode. Currently we are limiting shipping to once in 2~3 weeks. We hope you understand. Please keep using promo code above for discounts.
With the COVID19 surging, we may halt shipping if New York City goes back into the quarantine.
Thank you so much again. (last updated: November 15, 2020)
Domestic shipping: USPS Priority, which usually takes maximum of 2-3 days within continental USA.
International shipping: USPS Priority International usually takes around 1 week to 10 days, however it depends on the destination postal service, which is beyond our prediction. Especially with COVID and during the holiday season, please consult your country's postal service to estimate arrival time.
- PAYPAL is currently the only payment we accept.
- Please double check your shipping address on PAYPAL which is the address we ship the items to.
- If you need to ship to a different address, please notify firstname.lastname@example.org as soon as your order is placed.
HOLIDAY SHIPPING 2020Please check our Holiday 2020 notice for more detais.
- USA: $10 USD (USPS priority)
- Canada: $30 USD (USPS international priority)
- rest of the world: $45 USD (USPS international priority)
- all the items sold in our store ships from New York City, USA
- we ship via US Postal Service unless otherwise requested by the buyer.
- If you prefer FedEx for extra cost, please contact email@example.com
- We usually ship once a week.
- We post a notice on the item descriptions when we are taking time off from shipping.
INTERNATIONAL PURCHASERS PLEASE NOTE
- if you can't check out, it is because your country has not been added to the store yet. Please contact firstname.lastname@example.org to add your country.
Currently, we only have the countries we have shipped in past, and purchasers confirmed their postal service is reliable.
- It normally takes about 7-10 days for foreign shipping to arrive to your door. However, please consult your destination postal service, as delivery time vary significantly depending on each destination.
- Please note that the customers are responsible for any import duties, goods and services tax (GST), value added tax (VAT), and customs fees.
- WE SHIP SECURELY
- Digital prints are shipped flat, securely and carefully packed.
- Large format pieces are shipped in extra sturdy and extra large mailing tubes.
RETURNS + EXCHANGES
- All the sales are final.
- However, if your package has arrived damaged, or has gone missing completely, please contact email@example.com so we can send you replacements.
For any other questions, please e-mail us at
firstname.lastname@example.org. We try to respond as soon as we can. THANK YOU.
YUKO + STEPHANIE + DAMIEN