SHIPPING + PAYMENT + ETC
Please allow about 1 week, and 2 weeks during crunch time. We try to ship as fast as we can.
PAYMENT
PAYPAL is currently the only payment we accept
Domestic shipping:
$10 USD (USPS Prioroty)
We ship USPS Priority, which usually takes 2-3 days within the continental USA. Though during the holiday season we predict that can be longer.
International shipping:
Canada: $20 USD (UPS or FedEx)
rest of the world: $35 USD for most countries, some are $40-45 USD (FedEx or UPS)
We were able to get new FedEx international discount rates and were able to decrease our shipping rates and added more countries to our destinations. (as of May 2003)
We also use UPS depending on the destinations.
(Currently, we try not to use USPS which is pricier and takes longer.)
- if you can't check-out from our store, it is because your country has not been added to the store yet. Please contact shop@yukoart.com if you have reliable FedEx system
- Please note that the customers are responsible for any import duties, goods and services tax (GST), value added tax (VAT), and customs fees.
WE SHIP SECURELY
- Digital prints are shipped flat, securely and carefully packed.
- Large format pieces are shipped in extra sturdy and extra large mailing tubes
RETURNS + EXCHANGES
- All the sales are final.
- However, if your package has arrived damaged, or has gone missing completely, please contact shop@yukoart.com so we can send you replacements.
For any other questions, please e-mail us at
shop@yukoart.com. We try to respond as soon as we can. THANK YOU.